Privacy Policy

Privacy Policy

The purpose of this Policy is to provide a clear explanation of when, why and how we collect and use information which may relate to you ("personal data"). 

We have designed this Policy to be as user friendly as possible. We have labelled sections of the Policy to make it easy for you to navigate to the information that may be most relevant to you. 

In this privacy policy, "our", "we”, “us" and “CAcoaching.com” refers to CA coaching 

Please read the privacy policy carefully to understand the privacy practices of CA coaching in India. If you do not agree to these, do not access this site, or any pages thereof. By proceeding with access to the website you are deemed to have accepted the privacy policy and other terms and conditions published on this website. 

Information We Collect:  Personal Data is any information about an individual from which that individual can be identified.  Your name, address, phone number and bank account number are examples of personal data. It does not include data where the identity has been removed (anonymous data). We collect Personal Data from you in various ways, including when you visit the Site(s), create an account with us, purchase, enroll in and use our Programs, use our Apps, answer surveys, participate in our social media communities, such as on Facebook or other social media sites, and when you send us feedback.  

When you log-on to our websites or to our App(s), we automatically receive information from your device, including your IP address and location. We and our service providers may use “cookies” to keep, and sometimes track, information about you, and to create a personalized web experience. Cookies are small data files that are stored on your device’s web browser. Cookies track where you travel on our Site and what you look at and purchase. You agree to the use of cookies in this way. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie.  We and our service providers may also use so-called "pixel tags", "web beacons", "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted email messages to, among other things, compile aggregate statistics about Site usage and response rates. A pixel tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drives. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to target our promotional or advertising campaigns and determine their effectiveness. 

If your parent, school, employer, or other third-party purchases Programs on your behalf, or if an agent refers you to us, such third parties may provide us with Personal Data about you, including your first name, last name, contact number and email address.  

Privacy

  1. What Information Do We Collect and How?
  2. How we use your information and who we share it with
  3. Use of Personal Information for Marketing
  4. Dealing with other people
  5. Sensitive Personal Information
  6. No Warranties on Security of Personal Data
  7. Cookies
  8. Further Information
  9. Copyright and Trademarks
  10. Your Personal Data and Your Legal Rights
  11. Third Party links
  12. Consent
  13. Policy Updates

1. What Information Do We Collect and How?

Your "personal information" means any information about you that you have given to us, or third parties, in connection with a service or product offered whether through use of this web site, by phone, in person or in writing. The personal information we collect through the Website may include details such as your name, e-mail address, postal address, telephone number and date of birth and bank or credit card details. 

Personal information is collected by us on the Website:

  • via inquiry, registration, feedback forms and forums;
  • when you purchase any of our products or services;
  • when you fill out a survey, or vote in a poll on this website;
  • through applications;
  • through feedback forms and web analytics tags; and
  • when you provide your details to us either online or offline. 

We may also use cookies or similar technologies to collect website usage information. More detailed information on the cookies and their use can be found on our ‘Cookie Policy’, which can be accessed at the bottom of the web page. In addition, we may also collect IP addresses via a web analytics package. 

When you buy a product or service from us, you will have access to a policy document relating to that product or service. If there is any conflict between the terms of this privacy statement and those of the specific privacy statement that applies to a particular product, then the terms of the latter will prevail. 

2. How we use your information and who we share it with

Your privacy is very important to us and we have designed our Privacy Policy with the objective of maintaining your trust, confidence and respecting your right of protecting your personal information. We will use your information to manage your education needs, and to assist us in improving our processes, products and services. 

We may also use the information to send you information about our products and services and any other services described in our Website. This may include disclosing your information within the CA coaching and to agents, suppliers, other third-party agents who provide services on our behalf. 

Disclosure of your information to a third party outside of CA coaching will only be made where the third party has agreed to keep your personal information strictly confidential and use it only for the specific purpose for which we provide it to them. We may also share your information to the regulatory authorities where we are required or permitted to do so by law.

In line with the above, we may transfer your information to other countries including those located outside India. 

We do participate in a number of industry initiatives to prevent and detect fraud. To help prevent crime we may:

  • Share information about you with other organizations and public bodies including the police;
  • Share information about you within the CA coaching and with other educators;
  • Pass your details to recognized centralized education industry applications and review systems where your details may be checked and updated;
  • Check your details with fraud prevention agencies and databases. If you give us false or inaccurate information and we suspect fraud, we may record this with fraud prevention agencies;
  • Check your identity to prevent money laundering;
  • Undertake credit searches and additional fraud searches.

We are constantly striving to improve the quality of our service and the efficiency of our systems and so, from time to time, we may use your personal information during staff training and/or system testing. 

3. Use of Personal Information for Marketing Purposes

The information you supply may be used by us, other members of the CA coaching and carefully selected Third Parties for research purposes or to inform you of other products or services that may be of interest to you, unless you have advised us otherwise. On each occasion that we contact you for these purposes, you will always be given the option to opt out of any further communication.

If you have provided your contact information to us and would prefer not to receive marketing information, or to participate in research, simply contact us to let us know. 

4. Dealing with Other People

If your spouse or partner contacts us on your behalf, due to data protection, we will be unable to answer their queries. However, if you require your spouse, partner or another third party to be able to discuss your purchase, please contact CA coaching and inform us of whom you would like to speak on your behalf. 

5. Sensitive Personal Information

To provide you with some of our products or services, we may need to collect and process sensitive personal information about you and others who are a party to the service or product. We will only use sensitive personal data for the specific purpose for which you provide it. Please ensure that you only provide us with sensitive information about other people with their express agreement. 

6. No Warranties on Security of Personal Data

We will take all reasonable steps to ensure that any personal data that you provide via the Website is kept secure. Although we endeavor to protect your personal data, because of the nature of the Internet, we cannot guarantee the security of your data transmitted to the Website and any inward transmission of data is carried out at your own risk.

We do not warrant that this site or the server that makes it available are free of viruses or other harmful components or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. The user assumes the entire cost of all necessary maintenance, repair or correction.

We make no representations or warranties regarding the accuracy, functionality or performance of any third-party software that may be used in connection with the site. 

7. Cookies

CA coaching sends cookies to your computer and other web enabled equipment from its websites. A cookie is a piece of information stored on the hard drive of a computer by a web server to enhance and simplify a website user's experience by identifying a user if he or she has previously accessed that website. Cookies can make the web more useful to you by storing information about your preferences on particular websites, which allows website owners to provide more useful features for their users.

The cookies used on the Site do not include any information that others could read and understand about you such as your name or any account or policy number. They contain no personal information about you.

Most Internet browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. However, this will restrict the services you can use.

8. Further Information

You should be aware that any telephone calls made to us may be recorded for monitoring and training purposes and to assist us in preventing and detecting fraud. Therefore, your use of this means of communication means that you accept and consent to this. 

9. Copyright and Trademarks

CA coaching owns the trademarks, logos and service marks displayed on this website. These may not be used without the written permission. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without CA coaching’s prior written consent. 

10. Your Personal Data and Your Legal Rights

Any personal information you supply to CA coaching via the Website or via any third-party website will be treated in accordance with the applicable local regulations on Data Protection. 

 You have the:

  • The right to object to your personal information being used for direct marketing. We will give you the ability to object to this, and where required we will ensure we obtain your consent before undertaking marketing; and
  • The right to request a copy of the personal information CA coaching holds about you. 
  • The right to request that any inaccurate data is corrected. 

To do this, please write to us with full details of what you require to CA coaching by email [email protected] 

11. Third Party links

The website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. 

12. Consent

By continuing to use our services (whether directly or through third party arrangements) or this website and by providing any personal data (including sensitive personal data) to us, you are consenting to our use of your personal data as set out in this Privacy Policy. Please do not send us any personal data if you do not want that information to be used by us in this manner. 

13. Policy Updates

This privacy statement has been last updated in July 2020.